Parents/families are often discouraged when they attempt to communicate with central office administrators and school board members and are sent back to building-based officials in order to resolve a problem their child may be experiencing in school. To prevent that frustration, parents can become informed about the order of communication, or where to begin the communication sequence regarding their problem or concern.

Many parent/family and community questions are easily and completely answered by communicating directly with the educator in charge of the class or program. Each situation should first be addressed at whatever level the initial action was taken, with appeals moving on to the next level in the chain of command. The easiest way to communicate is via email and a phone call is the next preferable way.

Follow the order of communication below to resolve the problem or answer your questions most effectively.

Curriculum/Instruction

1. Classroom teacher

2. Principal

3. Assistant Superintendent for Curriculum and Instruction

4. Superintendent

Special Education

1. Classroom teacher

2. Principal

3. Director of Special Education

4. Superintendent

Athletics

1. Coach

2. Athletic Director

3. Principal

4. Superintendent

Student Discipline

1. Classroom teacher

2. Assistant Principal (6th–12th)

3. Principal

4. Assistant Superintendent for Curriculum and Instruction

5. Superintendent

Food Service

1. Food Services Director

2. Director of Operations

3. Superintendent

Transportation

1. Bus Driver

2. Transportation Supervisor

3. Assistant Superintendent of Operations

4. Superintendent

Facilities/Grounds/Buildings

1. Principal

2. Director of Operations

3. Superintendent